Stop Worrying About
Website Maintenance,
Security, and Backups.
No finger pointing at SMHcoders! We don’t outsource our services. We are accountable for supporting it all. Our Business-Class managed services and website support is superior and engineered for business websites. Designed to provide business websites with much needed results and partnership. We provide ongoing infrastructure oversight, centralized website/marketing support and maintenance of your website. We want to enable your online presence while ensuring a secure Business-Class service. A true partnership!
Our Business-Class
Managed Services Package Includes:
- Support
- Stability
- Maintenance
- Security
- Uptime
- Monitoring
Business Class Website Support
+24/7 engineering support and oversight
+UNLIMITED professional web support team
Business Service Stability
+ Supported on privately managed dedicated servers. SMHCoders clients exclusively
+ Private multi-peered Tier 1 bandwidth with unlimited scalability
+ Ongoing server maintenance and technology upkeep
Critical Software Maintenance
+ Software licenses connectivity and maintenance of licensing
+ Update website CMS, modules and structural patches as necessary
+ Website Code management and integrity reviews as needed
Business Website Security
+ Dual firewalls, Integrated spam and DDOS filtering applications (Cisco ASA)
+ Website security software and patch management
+ SSL (Security Socket Layer) Encryption Certificate. A Google MUST
Uptime and Operations Website Assurance
+ Daily full account and server-side web backups (server to software level)
+ Quick website restore in the event of a problem
+ Technology and infrastructure protection and redundancies
Ongoing Monitoring & Tracking
+ Monitoring software and oversight of Web platform
+ Ongoing website improvements as needed
+ Analytics management and website support
Our Business-Class
Managed Services Package Includes:
- Support
- Stability
- Maintenance
- Security
- Uptime
- Monitoring
Business Class Website Support
+24/7 engineering support and oversight
+UNLIMITED professional web support team
Business Service Stability
+ Supported on privately managed dedicated servers. JLB clients exclusively
+ Private multi-peered Tier 1 bandwidth with unlimited scalability
+ Ongoing server maintenance and technology upkeep
Critical Software Maintenance
+ Software licenses connectivity and maintenance of licensing
+ Update website CMS, modules and structural patches as necessary
+ Website Code management and integrity reviews as needed
Business Website Security
+ Dual firewalls, Integrated spam and DDOS filtering applications (Cisco ASA)
+ Website security software and patch management
+ SSL (Security Socket Layer) Encryption Certificate. A Google MUST
Uptime and Operations Website Assurance
+ Daily full account and server-side web backups (server to software level)
+ Quick website restore in the event of a problem
+ Technology and infrastructure protection and redundancies
Ongoing Monitoring & Tracking
+ Monitoring software and oversight of Web platform
+ Ongoing website improvements as needed
+ Analytics management and website support
Our Website Cyber Security features are intense and robust for your business:
We prioritize website security and have acquired years of expertise in safeguarding your investment. SMHCoders incorporates an extensive range of web security features, effectively shielding your website from potential threats, such as hackers, and ensuring its protection.
+ limiting login attempts
+ hiding the login page from bots
+ hiding the website files and database so hackers can’t find them
+ installing cyber security software only available to us with features like:
1. Scans Continuously
In contrast to other providers that perform daily website scans, SiteLock INFINITY offers continuous scanning throughout the day. After each scan, it initiates another one, often occurring multiple times per hour, ensuring comprehensive and constant coverage for maximum protection. SiteLock stands out as the sole cloud-based security provider capable of delivering this exceptional scanning protection.
2. Finds Malware and Removes It Immediately
Because of the high scanning frequency, any malware is identified and removed almost immediately upon impact, effectively preventing its transmission to other network areas.
3. Detects and Remediates Vulnerabilities
Our scanning process covers your website comprehensively, identifying malware from both inside and outside perspectives. We conduct thorough scans for advanced vulnerabilities, including Cross Site Scripting (XSS) and SQL Injections (SQLi). Be cautious of competitors who offer only superficial scans.
4. Unlimited Website Security Expert Support
Rest assured, there are no extra service charges. Our scanning package covers all malware cleaning, including cases requiring manual intervention, as well as advanced back-door vulnerability patches. Our software serves as the ultimate insurance policy for website malware and vulnerability remediation.
Website Backup and Archiving
We perform a comprehensive daily backup of your entire website, not just individual files, ensuring it's fully recoverable. With substantial software and hardware investments, we're prepared to restore your website promptly, whether due to hacking, errors, or unexpected downtime. Our round-the-clock monitoring and oversight guarantee a swift response to any issues.
Additional Business Class Web Infrastructure
SMHCoders has made substantial investments in advanced technology, all of which is maintained by our in-house team for the benefit of our clients. We take full responsibility for diagnosing and resolving any website issues, ensuring a seamless experience. Our infrastructure includes redundant servers, secure offsite backups, managed firewalls to thwart malicious attacks, and scalable bandwidth and equipment. This comprehensive hardware and software system has evolved over 15 years to provide robust support and security for business websites.
Our Mission
Our team is passionate about what we do and is committed to helping our clients succeed. We are customer-focused and work closely with our clients to understand their needs and exceed their expectations.